Zales Credit Card Login | Bill Payment

Zales Credit Card logo

Zales Credit Card is a store card issued by Comenity Capital Bank. It can be used only at Zales Jewellery stores. Using the card one can avail special financing and discounts.

Zales provides an online account to manage the card. Once logged in, one can view latest transactions, pay bills and check the outstanding balance. On this page, we have given step by step instructions on how to login, bill payment, recovering account credentials, activate the card and contacting support.

Zales Credit Card Login Steps

Follow the instructions shared below to login into your Zales Credit Card account:

Step 1: Navigate to this – page, to start logging into your account.

Step 2: Enter your ‘Username‘ and ‘Password‘ and click on “Sign In” button.

Note: If you are accessing your account from any public place, do not tick “Remember me” button.

If your credentials are correct, you will be able to login into your account.

Bill Payment/Make Payment

One can pay their Zales Credit Card bills, by any of the following methods. Select the one which is easier for you:

1) Online Mode – You can pay your credit card bill by logging into the online portal. After logging in, navigate to “Pay your bill” web page.

2) Phone Payment – Call on 1(800) 586-6923 to pay your credit card bill.

3) By Mail – One can send checks and money orders to the following address

Zales Credit Plan,

P.O. Box 653054, Dallas, TX 75265-3054

Step to Recover Your Username or Password

Don’t remember your username or password? No problem. Refer the steps given below

Step 1:– First, open Zales Credit Card Url.
Step 2:– Click on ‘Forgot Username/Password?’ link .

Step 3: Next, You will be asked feed in the following information to recover your account credentials

  • User ID
  • Social Security Number
  • Date of Birth
  • Zip Code

Step 4:  Finally, Click on ‘Submit‘ button.

After, following above steps, you will be able to recover your credentials. If you still face issues, call up the customer care.

Credit Card Activation

To activate your newly received credit card, follow the steps given below to activate your card:

Open Zales Credit Card activation page using this – Link. Enter your Credit card number, Zip Code/Postal Code and Last 4 digits of Identification ID – Social Security Number. Click on “Find my Account” button. On the next page, enter your personal details and set your Username/Password. Finally, click on “Create Account” button.

Following above steps, your credit card will be activated.

Lost Credit Card

To report lost, misplaced or stolen credit card, call 1(800) 586-6923. You will need to verify your identity for security purpose. Upon successful verification, they will deactivate your card.

Customer Care

For any support, contact Zales Credit Card support by one of the following methods:-

Phone Number1(800) 586-6923
AddressZales Credit Plan, P.O. Box 653054, Dallas, TX 75265-3054
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Last updated on 18/08/2017
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