Starwood Preferred Amex Credit Card Login | Bill Payment

Starwood Preferred Amex Credit Card logo

Starwood Hotels issues co-branded credit card known as Starwood Preferred Amex Credit Card, in partnership with American Express. It is a Rewards credit card using which one can earn a wide range of rewards and discount at the hotel.

One can manage their Starwood Preferred Amex Credit Card by simply logging into the online account provided. Below we will walk you through your online account and explain how to login to your credit card account, bill payment, recover account credentials, activate the card, report loss of card and contacting support.

Starwood Preferred Amex Credit Card Login Steps

In order to login into your Starwood Preferred Amex Credit Card account, follow the guide given below:

Step 1: Navigate to this – URL, to start the process of logging into your account.Step 2: Enter your “User ID” and “Password” in the respective field.
Step 3: Click on “Log In” button.

Once your entered credentials are verified, you will be taken to your account dashboard.

Bill Payment/Make Payment

One can pay their Starwood Preferred Amex Credit Card bills, by any of the following methods given below. Choose the one which is most convenient for you:

1) Online Mode – The simplest way to pay your card bill is the online mode. Once logged in, navigate to “Pay bill” page.

2) Phone Payment – To pay your credit card bill over the phone call on 1-800-528-4800 and follow the IVR (Interactive Voice Response) instructions.

3) By Mail – To make payment via cheque or money order, send the payment to the following address:

American Express,
P.O.Box 981540, El Paso, TX 79998-1540

Recover Username or Password

Username or Password can be recovered by following the guide given below:

Step 1:– Visit Starwood Preferred Amex Credit Card web Url
Step 2:– Click on Username/Password Help link on the mid-left section of the screen.
Step 3: Enter security information to verify your identity:

  • Email Address
  • Credit Card Number
  • Mother’s Maiden name
  • Security Answers

Step 4:  Click on ‘Next‘ link.

Following all these steps, you will be able to recover your account credentials. In case you face any difficulty, contact customer support.

Credit Card Activation

To activate your newly received credit card, Refer the steps given below to activate your card:

Step 1: Navigate to the Starwood Preferred Amex Credit Card activation page by using this – Link.
Step 2: Enter your 15 digit Credit Card Number.
Step 3: Enter your 4 Digit Card ID.
Step 4: Click on “Continue” button.

Next, you will be given the option of setting your username and password. If you have followed the above steps correctly, your card will be activated.In case you face any difficulty, call up the customer care 1-800-528-4800.

Credit Card Lost or Stolen

To report lost, misplaced or stolen credit card, call 1-800-528-4800.

You will need to verify your identity for security purpose. Upon successful verification, they will deactivate your card.

Support Information

To reach out support, use the information below:-

Phone Number1-800-528-4800
AddressAmerican Express, P.O.Box 981540, El Paso, TX 79998-1540
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Last updated on 21/07/2017
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