Old Navy Credit Card Login | Bill Payment

Old Navy Visa Credit Card logo

Old Navy Stores offers two types of credit cards – one is a Store Card and another one is VISA card. The store card can only be used at Old Navy and its affiliate stores (Gap, Banana Republic, Piperlime, and Athleta). And the VISA variant can be used globally along with the Old Navy stores. Both the cards are issued by Synchrony Bank and offers exclusive cashback and rewards on instore purchases.

Synchrony Bank offers a simple and secure web platform to manage the credit card. One needs to activate the account with the bank before being able to access the card online. Below you will find information about how to login to your credit card account, bill payment options, recover account details, activate the card, report loss of card and more.

Old Navy Credit Card Login Steps

In order to login into your Old Navy Visa Credit Card account, follow the guide given below:

Step 1: Open Old Navy Visa Credit Card login page using this – URL.
Step 2: Enter your “User ID” and “Password” in the respective fields.
Step 3: Click on “Login” button.


After following the steps given above, you will be able to login into your account.

Bill Payment

One can pay their credit card bills, by any of the following methods given below. Select any of the methods mentioned below:

1) Pay Online – One can pay their credit card bill by simply signing into the online dashboard. Once logged in, visit “Pay dues” web page.

2) Phone – Call on 1(800) 653-6289 to pay your card bill.

3) By Mail – You can send your payment to the address mentioned on the credit card statement. Make sure you include the payment stub along with the check.

Old Navy Online,
200 Old Navy Lane, Grove City, OH, 43123-8605

4) At the branch – You can pay your credit card bill at any of the Synchrony Bank branches.

Recover Username or Password

In this article, you’ll learn how to recover your Username or Password. Follow the guide given below :

First, navigate to the credit card web page. Then, click on ‘Lookup User ID/Password Reset link’. To verify your identity, enter the following information :
Credit Card Number, Zip Code and last 4 digits of SSN

Following all these steps, you will be able to recover your account credentials. In case you face any difficulty, call up the customer care.

Credit Card Activation

To start using your card, you will need to activate it first. Follow the steps shared below to activate your card:


Step 1: Open Old Navy Visa Credit Card activation page using this – Url.
Step 2: Click on “Register” button.
Step 3: On the next page, enter your credit card number and Zip Code.
Step 4: Click on “Continue” button.
Step 5: Finally, fill your profile details and set your username/password.
Step 6: Click on ‘Submit‘ button.

If you have followed the above steps correctly, your card will be successfully activated.

Report Lost Credit Card

If you have lost your credit card, immediately contact customer support by calling on 1(800) 653-6289, to inform about the incident. You will need to verify your identity for security purpose. Upon successful verification, your old card will be deactivated and a new one will be issued.

Customer Support Information

You can contact Old Navy Visa Credit Card support by any of the ways shared below:-

Phone Number1(800) 653-6289
AddressOld Navy Online, 200 Old Navy Lane, Grove City, OH, 43123-8605
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Last updated on 21/06/2017
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